Recruitment
Job postings, applicant pipeline, and the hiring workflow in Optserv's HR module.
Recruitment is Optserv's built-in applicant tracking system (ATS). It covers job creation, a public career page, applicant intake, and pipeline management — all within the HR workspace.
Access: Admin and HR only. See Recruitment Access for why.
Job postings
Create a job posting with:
- Job title and department
- Description, requirements, and responsibilities
- Location and employment type (remote, on-site, hybrid; full-time, part-time, contract)
- Status (draft or published)
Published postings appear on your public career page automatically.
Plan limits
| Limit | Community (Free) | Business with Access |
|---|---|---|
| Published job postings | 3 | Unlimited |
| Applicants per job | 25 | Unlimited |
On the Community plan, you can have a maximum of 3 published postings at a time. Additional postings can be created as drafts. Once you close or unpublish a posting, you can publish another.
The career page
Your public career page lists all published job postings. The URL is tied to your company profile in Optserv. Applicants can browse open roles and submit applications directly — no external ATS integration required.
Application data flows automatically into your pipeline in Optserv.
Applicant pipeline
Each job posting has its own pipeline. Applicants move through stages:
- Applied — new, unreviewed application
- Screening — HR has started reviewing
- Interview — applicant has been invited for an interview
- Offer — offer extended
- Hired / Rejected — final stage
HR and Admin can move applicants between stages, add evaluation notes, and reject or archive candidates.
Evaluation notes
Notes are attached to individual applicant records and are visible only to Admin and HR. They are not shown to the applicant and are not shared outside Optserv.
Use notes to record interview feedback, concerns, or decisions.
Closing a posting
When hiring is complete or a role is no longer being filled:
- Set the posting status to closed or unpublished
- The posting disappears from the career page
- No new applications can be submitted
- Existing applicant records are preserved
Archived postings count against your limit on the free plan only while they are in a published state.
Tips
- Write job descriptions with clarity — vague descriptions lead to unqualified applications, which creates more work for HR.
- Use evaluation notes consistently across candidates to ensure fair, comparable assessments.
- Keep closed postings archived (not deleted) to maintain historical hiring records.