Attendance

Attendance in Optserv tracks daily clock-in and clock-out events for every employee. It feeds into operational hours reporting and leave/overtime context.

How it works

Employees clock in when they start work and clock out when they're done. This creates an attendance record for that day.

Optserv records:

• Clock-in time
• Clock-out time
• Total hours (computed)
• Status (present, absent, late, correction pending, correction approved)

Visibility

Corrections

Employees sometimes forget to clock in or out, or clock in at the wrong time. The correction workflow handles this.

Submitting a correction

An employee submits a correction request with:

• The date in question
• The correct clock-in and/or clock-out time
• A reason (optional note)

Reviewing corrections

Corrections are reviewed by the employee's manager or by HR, depending on company configuration.

Approved corrections update the attendance record. Rejected corrections leave the original record in place and notify the employee.

Operational hours

Operational hours are the computed daily and weekly totals from attendance records. HR and Admins can export attendance data for payroll processing or compliance reporting.

Managers see department-level totals, not individual breakdowns across the whole company.

Tips

• Encourage employees to clock in and out consistently — corrections create additional review work for managers.
• Set up departments before enabling attendance so correction approvals route correctly.
• Late corrections (submitted for dates more than 30 days ago) may require HR-level approval regardless of department.