The problem
Everyone sets targets in January. Nobody looks at them in March.
- Targets live in a spreadsheet only the person who built it fully understands
- By the time review season arrives, nobody remembers what was agreed or why
- Managers re-key the same numbers every month out of three different tools
- There is no running record, so performance conversations start from memory
What it will do
Targets that keep themselves up to date.
Set targets monthly
Per person or per team, using the numbers that matter to your business rather than a fixed template you have to bend to fit.
Track against real activity
Pulls from the attendance, project and employee records already in Optserv, instead of asking managers to type the same figures twice.
A live scoreboard
Managers see where their team stands without opening a spreadsheet or waiting on HR to compile one.
Feeds appraisals
When the review cycle arrives, the evidence has been accumulating all year instead of being reconstructed in a week.
It only works because it is one system.
A standalone KPI tool asks you to type the numbers in, which is why it gets abandoned by March. Optserv already holds the attendance, the project records and the employee history, so targets track themselves, and by review season the evidence is already sitting there.